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The CCMA will

  • Conciliate workplace disputes;
  • Arbitrate certain categories of disputes that remain unresolved after conciliation;
  • Facilitate consultations regarding large-scale dismissals due to operational requirements;
  • Conduct inquiries by arbitrators;
  • Establish picketing rules;
  • Determine disputes about demarcation between sectors and areas;


The CCMA may

  • Supervise ballots for unions and employer organisations;
  • Provide training on any aspect of employment law; including
    • the establishment of collective bargaining structures
    • workplace restructuring
    • consultation processes
    • termination of employment