Receptionist

Kelly

  • Receives visitors to the organisation, determining their needs and directing them accordingly. Answer general queries and directs them to the relevant personnel or department. May also perform routine typing, clerical or secretarial duties. May be responsible for a switchboard for a small branch office. Contributes towards the image of the Company.
  • 2-3 years’ experience in travel coordination and/or similar admin and customer service role
  • Ability to manage and negotiate with suppliers
  • Ability to manage and negotiate with internal customers
  • High attention to detail
  • Demonstrated commitment to teamwork and maintaining a supportive work environment

 

  • Must concentrate on detailed work easily
  • Must make unpopular decisions in carrying out the job
  • Must have the facility to organise various types of people
  • Must be diplomatic and co-operative
  • Must be able to act without precedent
  • Must have ingenuity to create new ideas
  • Must have the ability to deal with strangers
  • MusMust work directly under supervision
  • Must be steady in following an established work pattern
  • Must have poise and mastery of language in expression
  • Must be able to follow a system to perfection
  • Must be able to help others to solve human problems
  • Must be able to stay at one workstation or area
  • Must develop rhythm and co-ordination in repetitive work
  • Must be able to handle interruptions and changes
  • Must seek authority in calculating risks
  • Must have the ability to motivate others
  • Must have the ability to overcome objections
  • Must have vision to plan ahead on a large scale
  • Must have skill to persuade others to his/her point of view
  • Must seek authority in making policy commitments
  • Must have patience to follow detailed instructions
  • Must be satisfied to stay at this job level

 

  • Minimum Matric (Grade 12)
  • Certificate/Diploma: Admin/Travel Management
  • -3 years’ experience in travel coordination and/or similar admin and customer service role

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